About Us
Since 1981 Ward Road Pharmacy (WRP) has been providing the highest level of service to our community, specializing in Long Term Care, Compounding, and Homecare Products. We are your local “one-stop-shop” for prescription and homecare supplies, offering daily delivery service.
WRP’s knowledgeable, experienced and caring staff are here to serve your needs. Our prescription compounding department caters to the specific requirements of patients and animals. We are independently owned and operated; therefore, we are able to accommodate the unique needs of each facility and individual.
Additionally, we provide care and services for incontinence, cerebral palsy, down syndrome, intellectual & developmental disabilities, enteral feeding and more — please contact us today to learn how we can help you.
Ward Road Pharmacy is your friendly local alternative to the big corporate world of pharmacy and homecare. As our motto says, we are “Large enough to serve and small enough to care.”
Why Choose Us
Ward Road Pharmacy is here to provide compassionate care that is personalized to the needs of our patients and their caregivers.
- √ We are caring and experienced.
- √ We are adaptable and innovative.
- √ We are dedicated to service.
- √ We are knowledgable.
Mission Statement
Ward Road Pharmacy is committed to providing our customers with excellent service and the highest quality products in order to promote healthy lives.
We are here to provide the convenience of “one-stop-shop” for prescriptions and homecare supplies as well as expert advice, friendly service, and individualized solutions.
We assert that effective communication is essential for the coordination of healthcare providers to ensure optimal care.
Customer Philosophy
Ward Road Pharmacy is here to provide compassionate care that is personalized to the needs of our patients and their caregivers. We provide efficient, responsive and friendly service. Our team is here to be healthcare partners to those that we serve and to make convenience, health, and the well-being of the customer our number one priority.
WRP's Core Values
Compassion
To be understanding and sensitive to our customers and co-workers.
Integrity & Honesty
To be true to our word and values, consistent and fair in our interactions and factual in our communication.
Accuracy
To have the highest level of accuracy by going above and beyond with multiple layers of quality assurance.
Adaptability
To embrace change and be open-minded to technological or procedural advancements to improve our customer service and work flow.
Commitment
To honor our commitments — to our customers, our co-workers, and our values.
Excellence
To consistently provide the highest quality product and service to our customers.
Respect
To honor the dignity and value of every individual.
Innovation
To continually find creative solutions to meet the needs of our customers.
Service
To make the customer’s needs our number one priority.
Communication
To be accessible, attentive, open, and responsive in our interactions.
Professionalism
To hold ourselves to the highest ethical standards of pharmacy and healthcare in our conduct and interactions.
The staff at WRP are knowledgeable, experienced, and caring. Many of our team members have been with us for more than two decades and this longevity provides the expertise necessary for the highest level of customer service.
Our friendly and helpful staff are available to answer your calls- at WRP you will rarely need to leave a message on an automated device- this is because although we are large enough to serve, we are also small enough to care and to be accessible.